Lea Turkington

Lea Turkington

Member since Invalid Date
1
Review
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1 out of 5 stars
Average rating

Reviews by Lea Turkington

PE

Pet Drugs Online

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1 out of 5 stars

Useless and uncommunicative.

This is the first time I've ordered an oral diabetic medication for my cat from this site. It was recommended to me by my vet. My order was placed on the first of June, and my vet sent the prescription on the 4th of June. Today is the 6th of June, and the order is still showing as 'no prescription on file'. I sent an email only to receive a response saying I'd hear in 2-4 business days - TOO LONG! And their web chat is never working, and you can't call after 5pm. Now my cat is almost out of his medication and I cannot speak to anyone at this place until Monday. TOO LATE! I hope they allow me to cancel the order as now I'm going to have to try to get the drug directly from my vet. Even more frustrating - they took the payment already!!! I wonder how long it will take to cancel my order and get my money back? I've advised my vet how difficult this has been and I'm hoping they will remove this site from their 'recommended' list.