Driving Test Cancellations 4 All
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"Disappointing Service, Ineffective Support"
I regret to report my highly disappointing experience with Driving Test Cancellations 4 All. Initially it worked really well and help me move my test forward, but since my instructor was unavailable I had to pick a date in September. Since then, I have not received a single test cancellation notification since, even though available slots are clearly listed on the Gov website. I have reached out to their support multiple times, only to receive generic template responses stating that "all looks good." Yet, the issue remains unresolved, and I am still not receiving the service I paid for. I think my account may have fallen between the cracks somewhere and is marked as not looking or something. In stark contrast, the Driving Genie app has been exemplary in customer support, responding to my case within a few minutes. This level of service highlights just how inadequate Driving Test Cancellations 4 All's support has been. I am hopeful that their customer support will eventually resolve this situation, and will update the review if this issue is resolved.