Smart Home Rentals
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NOT COVID CLEAN!
NOT COVID CLEAN I wish I was able to able to add photos to illustrate what I am saying. The property on Studland Road, Bournemouth, did not remotely feel Covid safe. It was not remotely clean, and basic essentials loo roll, shower gel etc were missing. Bathroom sink was full of water, and we were unable to use during our stay. Paint was peeling on a door, and there was rust on radiators, window sills. They failed to tell us when the apartment was ready as agreed, and also sent a workmen over at 8AM without notice on our checkout morning. I called the agency, and I have provided photos of everything with feedback as we were so unhappy with our stay. All I have received back from them is a defensive and rude email that doesn’t address any of the problems in the flat. I am now more disgusted with the agencies attitude and rudeness than the actual property, which was also dreadful. Do not use this agency.