Timothy Caffrey

Timothy Caffrey

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1 out of 5 stars
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Reviews by Timothy Caffrey

SU

Subside Sports

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1 out of 5 stars

LITERALLY THE WORST

LITERALLY THE WORST, MOST DAFT CUSTOMER SERVICE THAT I HAVE EVER RECEIVED...Placed an order, 8 days later it was still labeled "processing". Emailed to inquire about it, and received no response over 48 hours later. Then went to log into my account after 10 total days (7 business) and I was locked out. I attempted to change my password, but I was still locked out. I sent them another email after 10 total days telling them to cancel my order and that I am charging back my purchase with my bank. Clearly a scam, right? It was THEN that they finally emailed me and tried to make themselves the victim by accusing me of being impatient. They made excuse after excuse- for their lack of communication, account lockout, and no product sent- and passive aggressively made me seem like I was the jerkoff. In my email, I accused them of "not giving a sh-t" that I was going to charge back the amount on my card, and they tried to pretend that they were overwhelmingly offended by my use of the word 'sh-t'. They claim to have refunded my purchase, but either way, I charged it back. This place is an absolute joke. You can do better, and I did do better with another company- Premier Shirts UK. I recommend you check them out.