FA
Fashion Szn
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Buy direct not 3rd party
So was preparing to write a bad review due to waiting 3 weeks and counting for a refund. After much communication via email, I ended up on live chat via Instagram this morning with someone from fashion szn customer service, who was extremely helpful, and provided proof that they had refunded on time, but it was down to fact I purchased through second party (boohoo), the refund has gone to them, to refund to me, and they hadn't. I've since contacted them and it is in fact them holding up the process. If I order again I will go directly through fashion szn as they're receiving negative reviews that aren't their fault. The whole things been a timely and frustrating process.