JUCY Rentals
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The car was rusted and unreliable
The car was old, rusted and ultimately unreliable. The car failed on the road, but fortunately in a metro area. It took all day for Jucy to replace the car. While waiting for the car to be repaired of replaced we were never updated as to expected times and had to spend the day in a parking lot, waiting. Jucy's "compensation" was to refund the cost of car hire for one day - an amount which they were not entitled to anyway since the car was not serviceable for that day - this is not "compensation" for losing an entire day of a hard earned holiday. If they are going to provide old, worn cars, they should warn the customer at the time of hiring online, so that the customer knows what to expect.