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I enjoyed the personnel and service…
I enjoyed the personnel and service relating to allowance of extra weight (with costs of course), and extra wrapping done, to make my box secure. I was thankful there was a forklift available and a flight schedule provided once I delivered my package to them. The price was an improvement over others, and the company worked with a larger than others I found, with less restrictions which resulted in no problems. I would have liked to have known in advance if anyone on my end knew, that a broker was mandatory to work directly with, at the destination point, with that countries' customs authorities. (Haiti). I'M NOT SURE IF THIS IS A COMMON PROCEDURE. Plan an extra 5 mins for locating building & unit. All in all, a very good service.