AU
auto car
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Happy Customer
Used Auto Union at Heraklion Airport in July 2019. Pick up location was just outside terminal alongside all the other car rental companies. We were welcomed into an air-conditioned office and given bottles of water. The staff loaded our luggage into the car for us. I was a little concerned that scuffs on the plastic wheel trims had not been recorded on the vehicle inspection form at pick-up but I was told that these are replaced when necessary and don't form part of the inspection. However, the rep was true to his word and we did not incur any excess charges. Would happily use the company again.