BR
Brightside Health
View company profile →
Needs much improvement!
The therapists themselves are good. The Brightside provider administrator is not. I had to go through tons of issues to get my insurance fixed which resulted in multiple emails and severely delayed responses. They also pulled out of network with my insurance carrier mid year with no notice. I will never use this provider again. Very disappointed as almost a 2 yr customer and no advance warning about the changes. The year prior to this they billed Aetna all my monthly charges, then held on to the funds for an entire year and then refunded them without explanation. I shouldn't have been paying the entire time during that year but their billing department got it wrong.