Phil Mcaveety

Phil Mcaveety

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Phil Mcaveety

EC

Economy Energy

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2 out of 5 stars

Account closed on the 30th Sept, Still waiting for refund.

Account closed on the 30th Sept, they advised that it would take up to 6 weeks to final bill and credit. Called them at 4 weeks said that they had the final readings and would final bill, then I should call to ask for £300 balance back. Called again at 6 weeks and had to ask again for them to final bill, which this time, they managed to do! Asked for refund to be arranged, said they couldn't do and would need to call back when I could see the final bill online. Called the following day to ask for refund, they say will arrange but will take about another 4 weeks before this will be arranged...Massive backlog in refund apparently.