IMO Car Wash
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Good morning
Good morning I normally attend this car wash on a weekly basis getting my vehicle cleaned inside and outside, due to my nature of work It’s important my car stays squeaky clean. on arrival normally I pay £19 for inside + out however today I got charged a total of £24, when challenged I was told this is the new price,Something I was not told about or had any prior warning. My automatic electric boot was opened manually twice by a new inexperienced member of staff, who I told to stop doing this as you damage the mechanism he continues and replied with “I do what I want I’ve done this many times” As I fear this will damage the mechanism I no longer want to use this branch, as the staff were rude and not cautious of customers vehicles. Overall very disappointing service from IMO car wash today. I feel I can no longer trust this company.