Dave

Dave

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1 out of 5 stars
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Reviews by Dave

SR

SriLankan Airlines Official

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1 out of 5 stars

Make sure to read the airlines policy and not the government guide

Booked through Travel Up. Sri Lanka airlines said they warned agent about what COVID documents were required but they did inform us. Sri Lanka air can contact you to get extra money from you to up grade but not important information that will cost you your flight. Airline will not help you at all or move your flight as you booked through travel agent. Cost us over £1000 to rebook. I will say on the return home the staff were great and so friendly just like the Country. Its a shame the actual company let them down. The plane was old though with things not working as they should.