Now Test
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Avoid this company they have no backup…
Avoid this company they have no backup customer service. In March I ordered day 2 and day 8 tests on return to UK. Day 2 never arrived and day 8 arrived 6 days too late. I tried phoning them and did leave a voice mail message but they never returned my call. I emailed my complaint but they did not answer. I used my credit card charge back and didn't have to pay as never got what was promised. Nowtest did reply to the credit card chargback with a long document but that had the wrong test numbers. I spent quite a lot of time trying to get a refund and answers from nowtest but they never responded. Not a well run company very unprofessional. Would definitely not use them again. After their response I did eventually get a full refund for the total amount I paid them, the refund was obtained by my credit card company on my behalf. I still will never use Now Test even though they say they have improved their customer service and delivery procedure.