Jackson

Jackson

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Jackson

Michaels Stores logo

Michaels Stores

View company profile →

1 out of 5 stars

Terrible online shopping experience.

The online shopping experience is the worst with Michael's. I would never ever recommend anyone to order from this company. I won't be surprised if they become bankrupt in a few years due to their terrible logistics system. They split your order into several parts, which I presume is depending on where the items that are part of your order are located. This leads to many inefficiencies and a waste of your time. You also don't really know which items are processed or completely shipped. Supposedly even if you have the receipt in the box that you received an order with the listed items in it, your items COULD be processing and not shipped. Right now for all I know some of my items are missing. Then you have to wait 5 - 6 days in order for you to even complain and ask for a refund. The online chat representative doesn't even know which items of yours were shipped. This is the stupidest system I've ever seen. I would never, ever recommend Michael's to anyone. Stay away from them online. They are terrible.