HP
HP Printer Technical Support
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Terrible Customer Support Service
I contacted HP support to subscribe to ink service. I spent hours on phone with various agents to connect my printer and opened an account. Only to be told after third attempt (four days later) I couldn’t be connected to Ink Service. I asked to speak with a manager, promises were made but not followed through. My initial request was made on 22nd January, still awaiting manager’s call back. I chased this up with calls on few occasions, Spoke with agents Yassine, Micoh, Rabe, Sham. Yassine said it could take up to two/three weeks for manager’s call back. I was also promised free ink cartridge as good-will gesture, that was two weeks ago, still waiting!