Energy Ombudsman
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Do not uphold Ofgem regulations
As per many other reviews, there is no point to this Ombudsman. You basically do all the work anyway, submitting your complaint and evidence to a glorified email portal. They then just forward it to, or advise the supplier. They do not do any work on your behalf. I too, have put up with deceit and false bills from my energy supplier and have been through a stressful time. I thought the Ombudsman was supposed to assist the consumer, instead they sided with the supplier at the end. Even though the supplier falsely billed against Ofgem rules. In one reply on here, I saw the Ombudsman state they are following Ofgem regulations. What a cheek! I challenged the energy supplier on not following Ofgem rules, but the ombudsman was not interested. Do not waste your time.