LI
LifeStance Health
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I was charged a 100$ no show fee…
I was charged a 100$ no show fee because I had to cancel my daughter's appointment for a Tuesday on a Monday due to her being placed into a psychiatric program. Their policy is that you have to cancel 48 hours, no grace given. They also charged my credit card for the full amount of her appointments and then charged her insurance and got all of the money from the insurance company but I had to call them a month later and request the refund. Of course that refund is minus the 100$ missed appointment fee. Now I am waiting for my refund to be approved and processed.