Huws Gray
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My second recent visit to the Heswall …
My second recent visit to the Heswall store left me yet again frustrated today, apart from one young chap in the end who took the time out to discuss my issues and give helpful advice. However, I have found a minority of the staff here very lacklustre and downright objectionable. Today yet again a female member of staff seemed reluctant to drag herself away from a conversation to help with my issues. As a business owner myself I feel it is important to have a reasonable level of customer experience, this business 'Huws gray' does seem to be back in the 1970's of only being interested in the trade buddies scheme and seemingly staff putting their proverbial nose up at the odd private customer attending their premises. 'Watch out B&Q and the other conglomerates are hard on your heels!' Put customers down at your ultimate peril! I have an account at Beers and shall attend there in future, the reception and selection is better.