LifeStance Health
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Dropped as a patient with no notice or explanation
At my session last week, I confirmed my upcoming appointment schedule for the next 6 weeks with my therapist, who I had been seeing for the past 15 months. In all that time, there were no problems, issues, or concerns conveyed to me or any hint that anything was wrong. At the start of this week's session, my therapist told me management had determined I was no longer allowed to be treated by her. She indicated she didn't really understand what the issue was, she did not have any concerns in working with me, and we planned to continue our weekly sessions. However, management again intervened and said termination was not optional, and all my future appointments were cancelled. EDIT TO ADD: Three months later, never heard back from the company.