Mixed thoughts
The company is slightly pricey compared to others but being on a new estate I'm kinda tied into them. Had my DD increased ~28% in a month so called them to check. I cannot fault the gent on the phone, Lewis, who helped a lot. After some math's, checking of the meter, turning stop cocks on-off, and running round the house playing with taps we confirms the problem wasn't internal i.e. a leak or similar. They claimed I had used 3000L of water over the last 10d! I mean I do wash regular but 3000L, c'mon! The next plan is to read meter each day to compare with what I have used. Looks like fewer toilet flushes, shorted showers, and 1 bowl of water to wash dishes in ;-) Anyway, overall positive but feel they could lower their prices