Vessi Footwear
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Lack of customer service
Placed an order 7/24/25 and a few days later got an email that their system was not updated and they ran out of stock. Ordered a different color and then after sitting at customs for days tracking said recipient not located so it was being sent back. I was told it was due to a label issue and wouldn’t happen again. A new order was sent out and again it was returned to sender and now they say it’s due to labels and how they tape the package causing their dimensions to be off and then blames it on the tariffs. Customer service does nothing. Most replies are from AI. After searching online this appears to be very common with them!