Mr. Rooter Plumbing
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I thought I had posted a review and…
I thought I had posted a review and hopefully this one will stick. Had plumber come out to my home to look at taps for my upstairs jet tub. Worker said that there does not appear to be any parts available to fix it so a new one needed to be ordered. The plumber suggested that I purchase another from online - Amazon - cost around $400. Material finally came in and called Mr. Rooter come in to install. Same employee came in and while installing broke the material. (tap) Response from seller when seeing the photo of product indicated that they felt is was the fault of the installer and not their product. Mr. Rooter told me that it was the poor product and not the installer. The employee was the one who helped me with the choice of product while Mr. Rooter(owner) told me that I should have bought the product from them and not online even though his own employee was the one who suggested the product that was purchased. Refused to offer any assistance in this. At this point sent information to government consumer protection. Waiting for response from them.