Alice

Alice

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Alice

AM

American Freight Furniture, Mattress, Appliance

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2 out of 5 stars

Very sketchy business

Very sketchy business, they don’t outline the payoff process, you don’t get any documentation indicating you have a warranty. The couch is nice but it took 3 months to get the matching ottoman, had to pick it up myself or be charged an additional 45$ on top of the original 75$ for delivery. They didn’t call me to update on the status, had to call them once a week and was met with attitude. They took 50$ off the bill after I complained, the second time they asked if I simply wanted to remove it from the order all together.....umm no. Once I picked up the ottoman I had to assemble the legs myself and it stands taller than the couch which is awkward, I never would have gotten this set if I would have known, the ottoman on display was slightly different. The staff was ok and the finance process is easy and you are automatically approved, they do a hard pull on your credit score which the employee told me they didnt. All in all it is ok to help fix credit, but have most of the money up front unless you can pay it off in 3 months.