Pure Electric UK
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Delivery is awful
Product very good. Bought a second one on Thursday before 1pm deadline for next day delivery. I called before I placed the order to confirm it would be delivered as it was before the deadline and was assured it would. Guess what it didn’t arrive on the Friday. The website says if ordered before 1pm next day delivery. It’s now Monday and I get an email saying it’s been delayed. Spoke to them several times on Friday and was informed that they’ve changed delivery company and the policy has changed . I asked why they hadn’t updated the website and was told they have requested the change but it has yet to be implemented. Well that equates to false advertising! I needed the scooter to commute to work as I start at 3am and no public transport available. Avoid if you need something delivered quickly.