NH

Jan 11, 2021

Don't waste your time with any other agent. Intercounty in Saffron Walden all the way

We chose Intercounty in Saffron Walden during the COVID crisis as we had decided to sell our buy to let; we wanted an estate agent that were still operating, responsive, picking up their phones and one that was motivated to sell our property, it may sound simple that you expect an agent to pick up their phones, but trust me, COVID did not prevent this branch from operating as if we were in normal times. Intercounty, namely Charlotte, Clare and Peter were absolutely amazing, communication was always open, honest and regular, text messages were sent to inform us of pending viewings and also a very useful market report was provided. I can't begin to describe how motivated the team in Saffron Walden are with buying/selling etc one's property, they literally do everything including chasing the chain, solicitors, making sure the vendor is updated and it's such a personalised service that you feel that they are very much part of your sale process. They give honest feedback, they provide rational to a vendor's irrational thoughts and are always open, honest and very transparent. I absolutely would recommend this team if you want honesty and reliability; also a team that care about what your trying to do with either your purchase, sale or even a let. Charlotte in particular who was our main point of contact was always available, phone, email and even after hours discussions. For me, when dealing with such an important decision and process in regard to houses, I sincerely trust this team to do the best for me; equally you can contact them even in times of crisis due to a delay in the chain or other house sale matters, they are always available.