Robynne Thomas

Robynne Thomas

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1
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1 out of 5 stars
Average rating

Reviews by Robynne Thomas

EC

Economy Energy

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1 out of 5 stars

DO NOT CHOOSE THIS COMPANY - you will regret it

This is my second review of this company. The first review being just as bad as this one. Due to bad service from start to finish I left this company and paid the early exit fee just to get rid of them. However, since leaving this company, I have been harassed non stop via text/phone/email/letter regarding an overdue balance of £44.00 which is for a bill in my name but an incorrect address and for a supply I did not have with Economy Energy. After numerous calls and full cooperation on my part advising them I can prove I do not live at the address they are sending me a bill for, I have completely given up. I am now ignoring all communication and I will see them in court. I was promised that the account would be looked into it. It never is. I am promised a manager call back, it never happens. All that does happen is threatening letters advising my credit file is going to be effected. Again, do not choose this company. Absolutely shocking customer service.