Pure Electric UK
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the customer support team are very…
the customer support team are very helpful. my scooter ended up having a fault after owning it for 2 months however it was still in warranty they shipped me a new box free of charge and it was sent to their repair shop all for free. They managed to fix the issue, they also replaced some of the light reflectors and rubber seals which i never asked them to do but they did anyway which i appreciated. they customer support team got back to me very rapidly and kept me updated along the way. couldn’t fault them for their efforts.