Kellie Taylor

Kellie Taylor

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1 out of 5 stars
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Reviews by Kellie Taylor

ZA

ZampleBox

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1 out of 5 stars

I have been a loyal member for nearly 3…

I have been a loyal member for nearly 3 years and loved it. Now I am disappointed in the service. There is zero communication. They take your money right away and sit on the boxes till you finally get a hold of someone OR they finally decide to send it out weeks later and act like everything is okay. The chat system is never answered. Their text system is never answered. Clearly their email is not monitored or flat out ignored. This company went from great to completely terrible in less than 2 months under the claims of “adjusting to new regulations”. You are not adjusting. You are taking money and ignoring people. I hope I either get my box in the next couple days or my money back because this is garbage and I will be filing a dispute with my bank.