JUCY Rentals
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Messy service, bad price-quality ratio
From day one we had some trouble with the rental company Jucy. We rented a Jucy Crib from Queenstown to Christchurch and at arrival we got appointed a car where the back doors could hardly be opened. The personnel was not helpful and considerate and lied to us by saying all cars had that problem, which was not the case. In the end, after a lot of trouble, perseverance and time we got another car that did work. The car was clearly not checked thoroughly though, because the hot water kettle contained mold… Sometime during our trip we got car trouble and called Jucy. The car could hardly get up a hill and shook very badly while driving. Jucy directed us to an auto garage, but first gave the wrong directions. Therefore, we were late to the appointment and the auto garage was almost closed when we arrived. Also at the drop off of the car the service was messy and not very friendly. In the end, the price you pay for the car is not in line with the quality you get and the service could be a lot better.