Princess Cruises
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Princess - Worse than a bait and switch...
Booked the Princess cruise aboard the Grand Princess back in September of last year in the hopes that they would have softened their COVID mask restrictions. In June when we needed to make a decision on whether to cancel the reservation they had done away with the mask restrictions with only requiring them in certain situations. We went ahead with the booking. Boarded the ship on 8/3/22 only to have the captain announce over the PA system that masks would be required whenever indoors. If we would have known this we would have cancelled our reservation back in June. This is totally unacceptable. If they want to cruise with a required mask mandate that's fine but they need to communicate this in advance. Why in the hell would I want to spend a week on Alaskan cruise wearing a mask? I will never ever book another cruise with Princess and will tell everyone I know not to either. This is worse than a bait and switch. At least with that you can walk away from the deal.