Charlotte redpath

Charlotte redpath

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1 out of 5 stars
Average rating

Reviews by Charlotte redpath

HI

Hiddenfashion

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1 out of 5 stars

Still awaiting my refund after 3 weeks

It's such a shame it's came to this for me to write a negative review but I'm really upset about this issue tbh 😭 I ordered items on the 14th of July and received them a relatively quick . I returned a parcel on the 4th of august and paid 4.99 for it to be quick delivery and to get there in time. I have returned stuff with them and never had this issue so I was shocked with what has now happened. I emailed them a week later as I have autism and was worried my level did not get there they replied a week later and said sorry I we have it it will take up to a week to have ur refund back in ur account at this point I thought at least they have it and they've processed it. Fast forward a week and a half later and have no had no correspondence and have not revived a refund. I'm so upset about this as I have been extremely stressed due to this issue and has disheartened me from ever ordering here again.