PR
Princess Cruises
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Paid for a premium Drinks package and…
Paid for a premium Drinks package and still got billed for drinks. We werent advised of this when we were ordering the drinks and weren't asked to sign for them. Other cruise lines protocol is that you are advised and sign for anything that you are being charged for. Lucky for us I checked our billing on the 3rd day Or our bill would have been even more. Very very poor. Ripped off. I complained but never heard anything back. Surprise, surprise. I think they should change their name to Dick Turpin Cruises. We have been with a number of cruise lines and they would never treat their customers in this underhand way. Won't be using them in the future.