Rightmove
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Misleading listings and misrepresentation
Rightmove is plagued with misleading listings and they don’t seem to care. The worst culprits are rooms in house shares being listed as studios or 1 bed flats. It’s frustrating, wastes time, and leads to disappointment. I can only assume agents do this to increase the number of ad views but it’s false advertising and should be discouraged. Listings should be checked for accuracy or what’s the point of search filters. We shouldn’t have to read through the description to discover the listing is not what it says it is. This wouldn’t be acceptable in any other setting so it shows a poor standard of care, quality and customer service on Rightmove’s part. The option for users to report errors isn’t even available in app and when you do submit a report online nothing changes. Don’t even get me started on agents being allowed to list without property images. If you need listing moderators then hire them - get it together Rightmove! PS Please don’t ask me to call/email with examples, just do a search on the website and see for yourself.