Brightside Health
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This company took my money
This company took my money, and refused to prescribe the prescriptions that need ongoing management after a move. First off, I’m assuming their predatory marketing practices place them at the top of search results for ADHD medication management. Furthermore, the landing page where I signed up did not specify that controlled substances would not be prescribed. On the contrary, the verbiage was something along the lines of, “if controlled substances are deemed necessary”. If you do not manage these medications, perhaps being unequivocal about that would be the ethical thing to do. If I had known that initially, I would’ve went elsewhere. The doctor I saw said she couldn’t even prescribe gabapentin because it’s a controlled substance. It’s not. No refund, of course. I should’ve looked at the other reviews. I would’ve went somewhere else even if you were able to meet my healthcare needs. Update: Kaiser has taken care of my medical needs. BrightSide essentially sidestepped my concerns with their predatory practices. However, in an e-mail response, they informed me that they had made changes to the website upon reviewing my feedback. Thanks, but full transparency without digging through your website is the least you could do. Maybe try refunding the money you took from me while providing substandard care?