Michaels Stores
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Manager on duty Beverly & Doug Rude Behavior!
Manager on duty name Beverly and her boss Doug were the most rude and insensitive people in the store. I’m an professional NBA chaplain shopping for gift wrapping for the less fortunate children and seniors this holiday season and wanted to purchase a tiny red basket of which they had plenty that were empty. When I asked Beverly if i could purchase she was the rudest person ever. I followed up by asking to speak with the store manager (Doug) and before he met me in the front Beverly had already said really nasty things about me to him on her headset (of which she assumed i didn’t hear). Not only did I hear her rude comments, but several other customers witnessed as well. If you’re out shopping and want to protect your holiday spirit, do not shop at the Michael’s store located at 4824 S Baldwin Rd, Orion Twp, MI 48359. I am extremely unhappy with the experience and I’m heading back to return my $200 plus purchase. The standards these days are unreasonably low. Avoid awful people like Beverly and Doug. They obviously don’t care about holiday cheer, children nor the elderly. I did explain to them what I needed the basket for as well as asked for other options for purchase. Neither were of any help. Very poor representative for the Michael’s brand. Not to mention the store was a wreck!