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The Pillow Home
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The pillow gave me neck pain and they wanted me to return it to an address in China
The pillow gave me neck pain. I contacted the customer service to return it after one day, they provided me with an address in China, although the Paket was sent to me from within Germany. Of course the cost for sending it back were comparable to its original price so I did not send it to china. When I complaint to the customer service of why they didn’t disclose the return address on their website, they said they have their warehouse in China and it’s different that the company location. Since you agree on their return policy when buying the product, you can’t do much about it other than warning other people not to fall for the same trap