Porter Airlines
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DO NOT USE!!
DO NOT USE!! Since swoop had been disbanded for the end of last year. This was the first option that I'd seen and was recommended to. My first inaugural flight with Porter, 5-hour delay. According to the flight people. They had to fly in a part from another province for the plane. Specifically another plane from Ontario was dispatched to cover the missed flight by Porter for the 5:30 departure from Edmonton. Only options given by any of the flight attendants, customer service or call center. Sure we can book you on a LATER flight, and grace you with a $15 meal voucher. Roughly translated. We do NOT give a crap about your feelings, schedules or connections. Take what WE give you or go elsewhere. So they basically canceled my 5:30 flight and decided to push it until a more opportune moment for them of 10:30. How useless can an airline be when they have to fly in parts from 4 provinces away that should have been fixable at another international airport with repair facilities. Will be filling a major, public and very expensive classroom against them on return. And here's the next thought. How badly are they going to SCREW UP my return flight.