Joyce Barnes

Joyce Barnes

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1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Joyce Barnes

H1

H10 Hotels

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2 out of 5 stars

Stayed at the H10 Rubicon Palace hotel…

Stayed at the H10 Rubicon Palace hotel in Lanzarote. Be wary when booking this hotel TUI advertise it as a 5 star hotel which it’s not. Everything you see as a public viewing is nice. But rooms not so good. Bath was full of grit and hair follicles from previous guests. Shower screen had so much residue from previous guests it was filthy along side black shower head. A lot of dust residue. I know it’s a volcanic island but it was really unacceptable. Also avoid the steak restaurant that you can eat at for free as part of your package. My daughter ended up with severe food poisoning the day after eating there, myself 36 hours later. Never been so poorly on a holiday ever and I’m an extreme traveller. Please be careful. I have stayed in a lot of H10 hotels on my travels but I’ve got to say this is the worst of them all. Staff were lovely and extremely helpful but the hotel not so great. Definitely not a 5 star hotel at best I would rate it a three