Supermac's
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Supermacs Tipperary Town Plaza- Last week I…
Tipperary Town Plaza- Last week I ordered a pizza online for a specific time and when I arrived at that time I was told my wedges weren’t ready so I would have to wait. I waited for 30mins, the pizza had been sitting there in the box for that entire time too when she brought it out to me with my wedges! Today’s experience wasn’t much better, I ordered and paid for a pizza online and when I drove to the window to collect it, was asked “are you sure you’ve paid for it?” I opened my bank of ireland app to show the evidence and when I looked up, there was a manager there who also asked me was I sure that I had paid for it, neither of them would even look at my phone which clearly shows the money had gone out and it was paid for!! “We have your contact details if there’s a problem” was the next comment made by the manager! I was absolutely mortified, two members of staff accusing me of not paying! To top this all off, when I drove away and opened the box I had been given the entirely wrong order so then I had to wait another 15 mins for them to cook my pizza. I love the pizza at this restaurant and I have been a very regular customer here since it opened, however, the treatment I have been receiving over the last few weeks is unacceptable, wrong orders, long waits and being accused of not paying, disgraceful.