Economy Energy
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Awful Customer Service
When my duel fuel tariff ended I changed to another provider leaving me quite considerably in credit with EE. Three months after leaving them I still haven’t had this money back.2 complaints made and closed by them and everything seems to take 21 days there customer service is without doubt the worst that I have come across.I have now passed this over to the Ombudsman. I will never use this company again. I have just seen that I like many others have received the standard reply and they seem quite happy that I have had to get the Ombudsman involved as if this is the norm with this company.Hopefully in the future when they realise that they are running out of customers they might finally take customer service seriously.