Finio Loans
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Just Don’t Do It – Go with Another Company
I strongly advise against using this company. Despite their promises that funds would be processed immediately, it took around six days—far longer than expected. From the very beginning, I’ve faced major issues. Setting up a simple direct debit turned into a nightmare involving over 20 back-and-forth emails. The customer service is appalling—responses are often incorrect, and even when you ask to speak with a manager, nothing happens. To make things worse, I called twice and was treated horribly by a rude and unhelpful outsourced call center. They were unable to resolve anything and only added to my frustration. It’s also painfully obvious that many of the glowing reviews are fake. Please, save yourself the hassle and go with a more reputable provider. The fact they have responded to this review quicker than actually contacting me and resolving this issue is great evidence that they have broken customer service