Princess Cruises
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I wish I could give zero stars
I wish I could give zero stars, but since I have to select something, I selected 1 star and here's why. My decision to select Princess cruise is one of the worst choices that I could have ever made in terms of selecting a cruise line. For starters, I already had a bad feeling about this cruise line when it seemed as if none of the reps knew their jobs and kept providing wrong information. For instance, I had to call (3) different reps to ask what port I was supposed to arrive at and absolutely NONE of them knew the answer! But, let's back up even before that point, and discuss the "medallions" that are supposed to be ordered before your cruise. I placed an order for the "medallions" using their app and received an order confirmation number. So, I'm thinking all was well and that I'd receive the medallions in the mail as I was told by the rep. Of course not! When I called the customer service line to inquire about the status of the medallions and to see if they had shipped, I was told that they didn't even have record that I had ever even ordered them in the first place! Of course, the rep offered to order them for me at a price of $10.00...lol. What a joke! Then, let's get to the point of me almost thinking that I was going to go on a cruise to discover that princess cancelled out EVERYTHING with only a 48 hour notice and then had the audacity to offer a measly 25% future cruise credit! Yea, like I would ever deal with those jokers again. If anyone is considering dealing with Princess Cruise Line please read the reviews first and take them serious. These people are nickle and dime hustlers and they will totally ruin your vacation plans. I would seriously look elsewhere if I were you.