Rachel McBrien

Rachel McBrien

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1 out of 5 stars
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Reviews by Rachel McBrien

SU

Sunshine Home Improvements

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1 out of 5 stars

Dishonest sales pitch and quotes

We asked for a quote from this company, they came the same day, but took 3 hours of the evening, staying until 9.30pm. The quote for 4 new windows started at over £12,000, and gradually made it's way down to just over £7000. We were pressured at 9.30pm to sign the deal and were made to feel like this was the best we would get by far, being told it was only available that evening. The next day we still asked for 2 more quotes from other certified companies, both of whom took under half an hour to give us better quotes. Sunshine claimed that no other company would be able to do the building works around the new window installation, and made their certification sound like something very special. The other 2 companies had the same certification etc but only explained this when we asked, no song and dance about it. Thankfully we found the cancellation clause in the contract! Very inappropriate to spend over 3 hours giving a quote (not even with the surveyor), and staying past 9pm when we were trying to make dinner etc.