Jim Stanley

Jim Stanley

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1 out of 5 stars
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Reviews by Jim Stanley

TR

Travelocity

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1 out of 5 stars

TRAVELOCITY'S WEBSITE IS NOT SAFE!!!!

TRAVELOCITY'S WEBSITE IS NOT SAFE!!!! I CONTACTED TRAVELOCITY'S CUSTOMER SERVICE AND THEY COULD NOT RETRIEVE MY ITINERARY OR ANY INFORMATION ON THE SCHEDULED TRIP OR IF IT HAD BEEN PAID OR NOT?? MY VISA BILL SHOWED THE CHARGE ON THE NEXT BILLING!! I BOOKED THIS TRIP 2 MONTHS AGO AND THERE HAS NEVER BEEN ANY INFORMATION ON MY TRIP PAGE. THEY TOLD ME THAT THEY WHERE HAVING TROUBLE WITH THE SITE!!! DO NOT TRUST TRAVELOCITY'S WEBSITE!!! IF THEY CANNOT FIND INFORMATION HOW MUCH INFORMATION HAS BEEN STOLEN OR LOST????? BY THE WAY I WAS ON HOLD OR TALKING WITH A TRAVELOCITY CUSTOMER SERVICE REP. FOR OVER AN HOUR TO LEARN THIS. WHEN I ASKED FOR A CALL BACK WHEN THEY GOT IT FIXED THEY SAID THEY DID NOT CALL BACK. THE TRAVELOCITY CUSTOMER SERVICE REP. ALSO TOLD ME THAT I HAD TO CALL AIRLINE, CAR RENTAL AND HOTEL TO SEE IF THEY HAVE MY RESERVATIONS. WHAT??? DO NOT TRUST TRAVELOCITY'S WEBSITE!!!