The TJX Companies
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A sales associate was annoyed that she…
A sales associate at the Kettering store was annoyed that she had to find information about the item in order for me to make a return. When I told her that I had found another shirt in the store in a different color....she hollered "I heard you" I said," this shirt might have the same stock number." She spoke again and said, "I heard you" I asked her why was she speaking to me in that tone. I told her that I spend a lot of money in TJMaxx and no one will speak to me ina disrespectful tone. I asked for the manager of the store and he listened to my concern about the associate speaking to me in a disrespectful tone. Kris (manager) completed my return and put the return amount back on my Visa card. Kris stated that words were said between the associate and myself. As I was leaving the counter, I heard him say that no one can speak to his associate like I did, yet she was the one speaking in a disrespectful tone. Kris took her word about what was said in the conversation. He was not present when she was looking up a number on a phone. I am so bothered by how I was treated in TJ Maxx. I will not return to the store ever again. I am a senior citizen and I was so bothered by her tone and how the situation went "left" so quickly.