Playasia
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My Package Was Never Delivered
My Package Was Never Delivered, and I Was Left Unprotected I ordered from PlayAsia and selected their economy shipping option. The tracking showed the package was delivered to a third-party logistics warehouse (BoxC Logistics in Miami), but I never received it. I provided a formal document from my U.S. courier confirming they did not receive the item, and I even contacted USPS, who confirmed the package was only handed to BoxC—not to the final recipient. PlayAsia refused to take responsibility and kept insisting I file a U.S. police report, which is not possible as I live abroad and there was no proof of theft—just non-delivery. After weeks of providing documents and communication, they refused to help. I escalated the case to PayPal, which was also closed unfairly, despite all the evidence. What’s worse is that after I reported the issue, PlayAsia removed my ability to leave reviews on the products I ordered—clearly to hide bad customer experiences. This was my first and last time buying from them. If PlayAsia can’t take responsibility for basic delivery, they shouldn’t even offer economy shipping. Avoid this seller. There’s no protection if something goes wrong.