Economy Energy
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Do not switch....complaints procedure fails. No reference ever given!
I’ve been with Economy Energy this year and can honestly say this is the worst company I have ever dealt with. I left in November but they continue to take direct debits and it’s proving very difficult to get my final bill and credit of around £200 refunded. I have called on numerous occasions and of course like everyone else...it’s been dealt with and should hear something later in the day. Promises to return calls and updates are never fulfilled. The complaints procedure is totally ignored. I have only given 1 star as it’s the lowest to give.. Do not switch to Economy energy unless you are willing to lend them money, possibly to gain interest to help pay a large fine from Ofgem which I’m sure is on its way......again!