Intrepid Travel
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This company completely abandon their customers thousands of miles from home if they become ill.
This company completely abandon their customers thousands of miles from home if they become iunwell. Do not book with Intrepid! My 20 yr old son booked a trip to Vietnam, Cambodia and Thailand and became seriously ill whilst in Vietnam. He was then left fighting for his life in a hospital where nobody spoke English with no means of communication except for Google Translate. If it hadn't made several phone calls to the British Embassy in Hanoi and repeatedly contacted Intrepid raising my concerns we would never have heard from them again. As a result I flew out there to be with him as Intrepid left him thousands of miles from home with no follow up. This company shows no duty of care towards it's customers and the group leader merely told him to "Be a man" before leaving for a jolly with the rest of the group (my son was also the youngest member of the group). Absolutely disgraceful company who have now tried to deny all responsibility for their actions and refused to refund any of the cost. My son had to stay in hospital for two weeks and was in serious risk of heart failure. Intrepid couldn't care less! Please please avoid them! He would never have made it back if I'd left it in their hands. Do not believe the glossy veneer and fake reviews. They don't even deserve a one star rating, I would give them zero if I could.