Bastion Hotels
Read all reviews for Bastion Hotels →
We have booked 2 rooms for 4 people en…
We have booked 2 rooms for 4 people en two children they splits the rooms one adults and one child each room , two other adults wore not allowed. When we told them they said u have to book another room . So I booked other room for family 2 adults en 2 children. I got the reservation nr everything. One Day for the check in , I wanted to pay they told me you SORRY YOU HAVE NO RESERVATIONS HERE. If you want we will give you another family room in Bastion Almere cos we are here full ( Bussum) they shifted us from Bassum to Almere . I paid for family room but they gave me two singel bed for 2 persons . We went there after a family party so I had no energy to fight with them at 03:00 o clock at night. I have never experience such a bad hotel ever . DONT book any room from here they have bad service, the manager Demi doesn’t listen to your problem she promised that she wil massage you or mail you , she doesn’t do it . Very impolite to the guests. When u call her 2 time and have questions, She told me ( WHY ARE CALLING SO MANY TIMES , WE ARE TO BUSY ) One employee Gabrielle was kind he Listened to our problem. The rest NO