Anglian Water
View company profile →
Bills were wrong since we moved in to…
Bills were wrong since we moved in to the property, Anglian water suggested a new meter, engineer came out said he changed the meter but only changed the casing. Bills were originally £300-£400 per quarter (2020) bills continued to be wrong for two years, advised to go to a month direct debit, bills then increased to over £800 per month. eventually sent out an engineer to change the faulty meter (Sep 2022) advised bills still coming in at over £800 per month. Still no resolution 2 years later, after 60+ calls to Anglian water. Genuinely terrible service and badly untrained staff, usual call center lies, no managers available, Covid, some will call you back all broken promises. No one can make any sense of our bill or how to solve it. Saga and stress continues.